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Handling typically takes 1 to 3 business days, with transit times of 5 to 8 business days after that. You will receive tracking information via email once your order ships so you can follow its progress.

Once your order ships, we send a confirmation email with a tracking number and carrier link. You can use that link to monitor your shipment status in real time from dispatch to delivery.

We offer 30-Day Returns on eligible items. The customer pays return shipping on change-of-mind returns, while we cover it for items that arrive defective, damaged, or incorrect. A 25% restocking fee applies on approved non-defective returns and is waived for defective, damaged, or incorrect items and exchanges.

If your item arrives damaged, please report it within 7 days of delivery.

Compatibility depends on the specific panel and your current home setup. We recommend reviewing the product description for supported protocols and connectivity details, and feel free to email us with specifics about your system for guidance.

Key factors include the number of cameras needed, indoor versus outdoor placement, resolution quality, and storage options. Each product page outlines technical specifications to help you match a system to your property layout and coverage needs.

Sales tax, if applicable, is calculated and displayed at checkout.